How to request deletion
- In-app: go to
Settings, openData & privacy, and use the deletion instructions / support contact options. - Email: send a request to
[email protected]from the email address on your Privly account.
What to include:
- Your account email
- Which connected platforms/accounts you want removed (or “delete everything”)
What gets deleted
- OAuth tokens and connected account records
- Posts and scheduling records
- Uploaded media and related metadata
- Most application logs tied to your account (where feasible)
Timeline
We aim to complete deletion requests within 30 days. In many cases it will be sooner.
We may verify account ownership before completing deletion requests to protect against unauthorized requests.
What may remain
Minimal security and audit logs may be retained for legal, fraud prevention, and operational integrity purposes.
Data already transferred to connected platforms (for example, content already published on TikTok, Meta, X, or LinkedIn) is controlled by those platforms and must be managed through their tools and policies.
Meta (Facebook/Instagram) specific note
If you connected via Meta OAuth, you can also disconnect Privly directly in Facebook:
- Go to Facebook Settings & privacy → Settings
- Select Apps and Websites
- Find Privly and remove it
Removing the app there stops future access. You can still email us to delete stored data as described above.