Workspace and support
Fix common Privly issues
Follow clear next steps when discovery, LinkedIn, campaigns, or access is blocked.
Updated August 21, 2026
No new opportunities are appearing
Review your business profile and targeting, then check Sources and the discovery log. A narrow or incomplete profile can leave Privly without enough context to search well.
LinkedIn work has stopped
Open Sources and check the LinkedIn connection. Reconnect if requested. Work may also wait for configured working hours or a daily safety limit to reset.
A campaign action is waiting
Open the campaign and check its status, the lead's current step, and the LinkedIn connection. Paused campaigns and account safety windows do not start new actions.
A page or action is missing
Confirm that you are in the correct workspace. If the page is still missing, ask the workspace owner to review your role in Settings, then Members.
Contact support
- Include your workspace name and the page you were on.
- Explain what you expected and what happened instead.
- Add a screenshot when it helps, but never send passwords or account cookies.
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